Certain oversized items such as cases of balls purchased in bulk, ball machines, and baskets may require an additional shipping charge. Please contact us if you have any doubts.
USA / International Customs and Fees
Customers outside of Canada are responsible for any additional customs, handling fees, duties and/or taxes. Because each country is different, and these fees change often, we cannot provide an estimate of these charges. If needed, we recommend contacting your local post/customs office to receive more information.
Our Shipping Process
We package and ship your order as soon as possible. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.
Orders are subject to verification and approval before shipping and may take several days to process. We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, TennisGiant.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Once your order has shipped, you will receive a Shipping Confirmation email along with a tracking number.